Contact can be made at any time, but services are by appointment only. Clients should secure their booking with a deposit.

Clients can submit their inquiry through the booking form and provide the necessary details.

The sooner, the better!

If a client needs to reschedule, they should contact Jelo as soon as possible to retain their deposit. Cancellations within 24 hours of the appointment will result in a loss of deposit. Deposits are non-refundable. While efforts are made to accommodate rescheduling requests, availability on specific dates cannot be guaranteed.

A variety of brands are used, including Dior, Charlotte Tilbury, MAKEUP FOREVER, MAC, Anastasia Beverly Hills, Too Faced, Urban Decay, Kylie Cosmetics, Makeup by Mario, Patrick Ta, and more!

The bridal rate includes consultation to ensure the achievement of the client's dream wedding look. While the quality of work remains consistent, the focus is on making the bride feel the most beautiful on her special day.

Makeup application typically takes about 35-45 minutes, depending on the desired look.

Yes, travel is available! Travel fees vary based on the distance to and from the location.

It’s common for many clients to be new to wearing makeup. They will be ensured to not only look their best but also feel their best, making the experience enjoyable and comfortable.